Address Verification troubleshooting
Every Address Verification fix in one place. Search, or pick a problem below.
Error messages
Find the text you see in Salesforce.
- ERROR: Payment Required. Please log into Smarty.com and update your payment information.
- Record failed to update. Possibly due to a Duplicate or Validation Rule.
- Unexpected character ('B' (code 66)): expected a valid value
- Query Failed. Please try again.
- SObject row was retrieved via SOQL without querying the requested field
Other problems
- Verify fails on a custom object after you add the Flow
- Verify Addresses changes nothing
- A verified address shows Changed
- International addresses are not checked
- Verify on the setup page fails
- Address Verification cannot reach Smarty
- Nobody gets the error emails
- A new action or field does not show on the record page
- An entry window does not close after Save
- A button on the setup page covers a field
- A custom object has no List View Button Layout
- The Named Credential sign-in fails in a sandbox
- The autocomplete window does not close
Address Verification implementation guide · Change log · Other apps
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