Address Verification · Troubleshooting
Verify on the setup page fails
What to check, and how to fix it.
Last updated 11 Oct 2026
What to do
- Paste the Auth ID and the Auth Token again, with no space before or after them.
- Check the License. It must match your Smarty plan.
- Click Save All Settings before you click Verify.
Applies to
Address Verification 7.3.x. This fix comes from the tested Address Verification implementation guide.
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Related
- All Address Verification troubleshooting
- Install the newest version of Address Verification. TAF works on bugs in the newest version only.
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