ERROR: Payment Required. Please log into Smarty.com and update your payment information.
You see this error text in Salesforce.
Last updated 11 Oct 2026
What to do
The message starts with ERROR: Payment Required. Please log into Smarty.com and update your payment information.
The Smarty plan has no lookups left. If you bought the plan through TAF, email [email protected] to add lookups. With your own Smarty account, contact Smarty.
If TAF sends new keys for international addresses, paste them in Address Verification International on the Authentication tab. Pick the license that TAF names, for example international-cloud. Then click Save All Settings.
Applies to
Address Verification 7.3.x. This fix comes from the tested Address Verification implementation guide.
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Related
- All Address Verification troubleshooting
- Install the newest version of Address Verification. TAF works on bugs in the newest version only.
Still stuck?
Open a case and paste the exact error text. A person reads every case.