Simple Signature · Troubleshooting
The form ignores your experience
What to check, and how to fix it.
Last updated 9 Oct 2026
What to do
Check the Experience ID in the component, the record page or the Flow. Copy it again from the Experiences tab. Make sure no space sits inside the quote marks. Also check that the org runs the paid version: the Configure page shows the Experiences tab. See Turn on the paid version.
Applies to
Simple Signature 5.8.x. This fix comes from the tested Simple Signature implementation guide.
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Related
- All Simple Signature troubleshooting
- Install the newest version of Simple Signature. TAF works on bugs in the newest version only.
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